Frequently Asked Questions
Everything you need to know about your Walkaroo experience
How do I determine the right size for my Walkaroo footwear?
We provide a comprehensive size guide on each product page. We recommend measuring your foot length in centimeters and comparing it to our chart for the most accurate fit.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for all unworn items in their original packaging. Simply initiate the process through our 'Returns Portal' on the website.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days for metropolitan areas and 5-7 business days for regional locations across the country.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and offer Cash on Delivery (COD) services for most pin codes.
Are Walkaroo products covered by a warranty?
Yes, all our footwear comes with a 90-day warranty against manufacturing defects. This does not cover regular wear and tear or damage caused by misuse.
Can I track my order once it has been shipped?
Absolutely. Once your order is dispatched, you will receive an email and SMS containing a unique tracking ID and a link to monitor your shipment in real-time.